When seeking a host or hostess position in a competitive industry, your resume should demonstrate stand-out customer service and organizational skills. Also, it must showcase accomplishments that demonstrate your warm and welcoming demeanor since you are likely the first point of contact for guests. Review our list of tips and examples to level up your resume.
Using a resume template can help you write an effective, engaging host or hostess resume. Your resume should include these key sections:
Provide your full name, phone number, email address, location, and a link to your online professional profile. Double-check contact information for accuracy so potential employers can contact you for an interview.
Your Name
(123) 456-7890
[email protected]
City, State Abbreviation Zip Code
LinkedIn | Portfolio
In a few concise sentences, summarize your professional background, relevant skills, and experience as a host or hostess. Your profile should make a strong case for your success in the hospitality industry and value as a team member. Highlight strengths and integrate keywords from the job description to show you’re a good match for the position.
Detail-oriented hospitality management professional with more than five years of experience delivering five-star customer service, managing reservations, coordinating table rotations, and executing dining strategies for top brands such as Olive Garden. Track record for boosting sales and elevating dining ratings by 30%.
Focus on specific skills that position you as a strong candidate for the host or hostess job opening. Choose hard skills such as customer relationship management (CRM) databases and scheduling and soft skills such as cross-departmental collaboration and guest service. Consider which skills the company is looking for and how you can match them.
Hard Skills | Soft Skills |
---|---|
Cash till reconciliation | Cross-departmental collaboration |
CRM databases | Effective communication |
Point-of-sale (POS) systems | Guest services |
Scheduling | Multitasking |
Staff training | Time management |
Strategically select the words you incorporate into your host or hostess resume. Start each sentence of your professional experience section with an engaging action verb to showcase your job duties and accomplishments. Using descriptive words to demonstrate your success with various host or hostess responsibilities will grab the attention of hiring managers. Another tip: Avoid weak first-person statements such as, “I was responsible for…”
Action Verbs | |
---|---|
Assisted | Collaborated |
Coordinated | Enhanced |
Generated | Greeted |
Listened | Managed |
Monitored | Organized |
Oversaw | Prevented |
Produced | Ranked |
Resolved | Scheduled |
Supervised | Supported |
Trained | Welcomed |
This section of your host or hostess resume should detail previous positions, including job duties, employer names, and dates of employment. Highlight specific achievements and accomplishments, quantifying your results whenever possible.
Lead Host, Olive Garden, Syracuse, NY
December 2020 – present
Host, Applebee’s, Ithaca, NY
June 2018 – November 2020
Use numbers and metrics to show results you achieved in previous roles. Provide context to your work history and give recruiters a better understanding of your scope and impact. Demonstrate your value and potential as a host or hostess by detailing your guest service accomplishments and organizational skills.
Creating a host or hostess resume can be challenging if you don’t have real-world experience. But you have valuable skills and experience from education and training. Highlight relevant coursework and projects that demonstrate your guest service and communication skills. Also consider volunteer roles, such as helping organize a charity pancake breakfast or serving on a cafeteria menu committee. By emphasizing these qualities, you can display your potential to be a valuable asset to any hospitality team.
List relevant education and certifications to show you’re a well-qualified host or hostess who is committed to continuing education. Include the title of the degree or certificate earned, the institution’s name, and the completion date. Also, list continuing education courses or professional development programs you’ve completed.
Certifications
Your Name
(123) 456-7890
[email protected]
City, State Abbreviation zip code
LinkedIn | Portfolio
Detail-oriented hospitality management professional with more than five years of experience delivering five-star customer service, managing reservations, coordinating table rotations, and executing dining strategies for top brands such as Olive Garden. Track record for boosting sales and elevating dining ratings by 30%.
Lead Host, Olive Garden, Syracuse, NY
December 2020 – present
Host, McDonald’s, Ithaca, NY
June 2018 – November 2020
Associate of Occupational Studies, Culinary Arts, August 2017 – May 2019
Cornell University, Ithaca, NY
ResumeTemplates offers free, HR approved resume templates to help you create a professional resume in minutes. Choose from several template options and even pre-populate a resume from your profile.