As information technology (IT) professionals, you find solutions in the digital world for individuals and companies across the globe. Your resume will be unique to you and your specific occupation, but it should demonstrate an ability to harness that specialized knowledge into tangible outcomes. This guide will provide tips and IT resume examples to help you craft a document highlighting the best of your tech career.

Key takeaways:

  • Classify your tech expertise: The profile section should clearly communicate your industry and specialization, such as cybersecurity, cloud computing, or data analysis.
  • Quantify past achievements: Measure your career success by using numbers to describe things such as reductions in network downtime or increased client satisfaction.
  • Include IT keywords: Using specific keywords from the job description in your IT resume will increase your chances of making it through Applicant Tracking Systems (ATS).

Entry-Level IT Resume Example


Mid-Career IT Resume Example


Senior-Level IT Resume Example


IT Help Desk Resume Example

Why this IT help desk resume is strong:

This resume stands out with quantified accomplishments, such as achieving a 98% customer satisfaction rating and reducing deployment time by 30%. These metrics clearly demonstrate the candidate’s impact.


IT Director Resume Example

Why this IT director resume is strong:

This resume demonstrates leadership, strategic impact, and quantifiable results, including cost savings and efficiency improvements. Learn to format your resume for high-level roles: best resume formats


IT Manager Resume Example

Why this IT manager resume is strong:

This resume highlights the candidate’s leadership, system efficiency improvements, and cost savings, making it ideal for managerial roles. Find similar tips here: resume objective examples


IT Support Resume Example

Why this IT support resume is strong:

The resume emphasizes practical problem-solving skills and highlights quantifiable achievements in ticket resolution and user satisfaction. Learn more: resume keywords


IT Project Manager Resume Example

Why this IT project manager resume is strong:

The resume showcases leadership in delivering projects on time and highlights quantified impacts like cost savings. Learn how to update your resume for such roles: how to update your resume


Network Administrator Resume Example

Why this network administrator resume is strong:

This resume emphasizes network reliability and security achievements with quantifiable results. Learn how to showcase similar technical skills: technical skills in IT resume.


Systems Analyst Resume Example

Why this systems analyst resume is strong:

The resume highlights impactful contributions to system efficiency and cross-departmental collaboration. Learn how to create actionable resumes like this: resume job description


Cybersecurity Specialist Resume Example

Why this cybersecurity specialist resume is strong:

This resume demonstrates measurable results in reducing risks and emphasizes technical expertise in cybersecurity. Learn to emphasize similar skills: hard skills for resume


Cloud Solutions Architect Resume Example

Why this cloud solutions architect resume is strong:

The resume underscores expertise in cloud technologies and measurable achievements in cost optimization. Find tips for similar resumes: how to tailor resume to job description


DevOps Engineer Resume Example

Why this DevOps engineer resume is strong:

The resume demonstrates technical expertise and quantifiable achievements in deployment and automation. Learn how to highlight achievements: resume action words


IT Entry-Level Resume Example

Why this IT entry-level resume is strong:

This resume showcases relevant experience from internships and university roles, emphasizing problem-solving skills. Learn more about writing entry-level resumes: how to write a resume with no experience


IT Specialist Resume Example

Why this IT specialist resume is strong:

This resume highlights key technical proficiencies and quantifies the candidate’s contributions, such as downtime reduction and user satisfaction rates. Learn how to include impactful details: resume action words


IT Administrator Resume Example

Why this IT administrator resume is strong:

This resume emphasizes the candidate’s impact on system reliability and security while showcasing expertise in infrastructure management. Learn more about crafting resumes for administrative IT roles: career advice: resume job description


IT Technician Resume Example

Why this IT technician resume is strong:

This resume demonstrates the candidate’s ability to diagnose and resolve technical issues effectively, with quantifiable results. Learn to format technical resumes: how to list skills on a resume


Network Support Specialist Resume Example

Why this network support specialist resume is strong:

This resume highlights technical troubleshooting skills with quantifiable achievements, such as reducing vulnerability incidents. Learn how to craft impactful resumes: resume keywords


IT Security Analyst Resume Example

Why this IT security analyst resume is strong:

This resume emphasizes incident response and vulnerability reduction, showing measurable impact. Learn to highlight achievements effectively: how to write a resume summary


Cloud Engineer Resume Example

Why this cloud engineer resume is strong:

This resume showcases expertise in optimizing cloud performance and highlights quantifiable achievements like cost savings. Find tips for similar resumes: resume action words


DevOps Engineer Resume Example

Why this DevOps engineer resume is strong:

It highlights measurable achievements in automation and scalability, such as reducing deployment times by 60% and improving scalability by 40%. Visit our guide for more tips on tailoring your resume to the job description.


IT Asset Manager Resume Example

Why this IT asset manager resume is strong:

The resume effectively emphasizes cost-saving measures and process improvements, such as a 15% reduction in costs and a 25% decrease in lead times.


IT Infrastructure Manager Resume Example

Why this IT infrastructure manager resume is strong:

This resume emphasizes leadership in managing large-scale projects and achieving measurable results, such as reducing costs by 20% and increasing uptime to 99.99%. These accomplishments reflect the candidate’s ability to align IT infrastructure with business goals.


Information Technology Text-Only Resume Examples and Templates

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  • Entry Level (IT)
  • Midlevel (IT)
  • Senior Level (IT)
  • IT Help Desk
  • IT Help Desk
  • IT Director
  • IT Manager
  • IT Support
  • IT Project Manager
  • Network Administrator
  • Systems Analyst
  • Cybersecurity Specialist
  • Cloud Solutions Architect
  • DevOps Engineer
  • IT Entry-Level
  • IT Specialist
  • IT Administrator
  • IT Technician
  • Network Support Specialist
  • IT Security Analyst
  • Cloud Engineer
  • DevOps Engineer
  • IT Asset Manager
  • IT Infrastructure Manager
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Jessica Lang
(123) 456-7890
[email protected]
Miami, FL 12345
LinkedIn | Portfolio

Profile

Reliable help desk technician with almost two years of experience in high-volume ticket environments. Background in video management systems and computer support. Delivers technical solutions to improve system reliability through consistent client communication.

Hard Skills

  • Linux/Unix administration
  • Patch management and updates
  • Remote monitoring (NinjaOne, Atera)
  • Ticketing systems (ServiceNow, JIRA)
  • Windows Server management

Soft Skills

  • Bilingual support (English, French)
  • Client expectation management
  • Client education
  • Escalation procedures
  • Ticket triage and prioritization

Professional Experience

Help Desk Technician, Yorktel, Remote
June 2023 – present

  • Resolve over 150 tickets per month, delivering support for video conferencing and multimedia collaboration systems to clients worldwide
  • Maintain system reliability through timely remote troubleshooting and clear technical guidance via phone and email
  • Collaborate with a team of 10 technicians to oversee the installation of video systems across 50 sites
  • Decrease ticket resolution time by 15% six months after onboarding

Help Desk Technician I, Absolute Computer Solutions, Miami, FL
March 2022 – April 2023

  • Processed an average of 10 tickets per day with a 98% ticket resolution rate on first contact
  • Utilized RMM tools to keep track of all client systems and proactively resolve issues
  • Improved data accuracy and service efficiency after updating more than 500 client records within the ticketing system
  • Contributed to a large-scale data migration project while ensuring minimal downtime for the 25 clients involved

Education

Bachelor of Science (B.S.) Information Technology, Expected: 2024
Miami Dade College, Miami, FL

Certifications

  • Microsoft 365 Certified: Modern Desktop Administrator Associate, Microsoft, 2024
  • CompTIA A+ Certification, CompTIA, 2021

How To Write an Information Technology Resume Example

When crafting an IT resume, a clean and modern template will keep the attention on your professional accomplishments. Ensure your template includes the following sections:

  • Contact information
  • Profile
  • Key skills
  • Professional experience
  • Education and certifications

1. Share your contact information

At the top of your resume, include all of your best contact information. Start with your name in bold letters, followed by your phone number, email address, and location. It’s also a smart move to include URLs to your LinkedIn profile and Git repositories if you have any.

Example

Your Name
(123) 456-7890
[email protected]
City, State Abbreviation Zip Code
LinkedIn | Portfolio

2. Write a brief summary of your information technology qualifications

The profile section of your resume should share your job title, years of experience, and a few of your specializations to grab the reader’s attention. Think of it as your “elevator pitch” or what makes you a viable job candidate. This could include hardware expertise, programming languages, or proficiency with relevant software.

For example, if you’ve led a cybersecurity team to safeguard company data, you could mention that here. Or, perhaps you’ve successfully integrated blockchain technology to improve transaction security. Including information like this will help convey who you are and offer compelling evidence as to why you’re qualified for the job.

Senior-Level Profile Example

Senior IT manager with nearly a decade of driving digital transformation in health care IT. Known for improving cybersecurity and ensuring compliance with industry standards. Leads through accountability, mentorship, and continuous improvement.

Entry-Level Profile Example

Reliable help desk technician with almost two years of experience in high-volume ticket environments. Background in video management systems and computer support. Delivers technical solutions to improve system reliability through consistent client communication.

3. Create a powerful list of your information technology experience

The bulk of your IT resume will likely be taken up by your job history. For each entry, include the job title, company name and location, and years worked. Follow that with a bulleted list to describe your achievements, using numbers to quantify your contributions. Focus on what you’ve accomplished instead of only listing daily job duties.

IT positions are often project-based, requiring you to work with other tech professionals and even across departments. Include a few details about your ability to collaborate on a team or even your capacity to lead one if you’re at the senior level.

Senior-Level Professional Experience Example

Senior IT Manager, MediPro, Memphis, TN
March 2020 – present

  • Institute Agile leadership for a team of 15 specialists, analysts, and engineers to implement IT initiatives across eight hospitals and outpatient clinics
  • Oversee a budget of $5 million for technological upgrades and infrastructure improvements
  • Develop and deliver quarterly training programs for approximately 200 health care employees on new or updated medical device management software
  • Monitor MDM suites for over 500 endpoints across Windows, Mac, and mobile devices, maintaining 100% patch compliance

Entry-Level Professional Experience Example

Help Desk Technician I, Absolute Computer Solutions, Miami, FL
March 2022 – April 2023

  • Processed an average of 10 tickets per day with a 98% ticket resolution rate on first contact
  • Utilized Remote Monitoring and Management (RMM) tools to keep track of all client systems and proactively resolve issues
  • Improved data accuracy and service efficiency after updating more than 500 client records within the ticketing system
  • Contributed to a large-scale data migration project while ensuring minimal downtime for the 25 clients involved

Resume writer’s tip: Quantify your experience

You’ve heard the old adage of “show, don’t tell” when describing something, and that’s precisely why using numbers and data on your resume is effective. Helping potential employers envision your impact on their bottom line can improve your chances of being called for an interview. Here’s an example of how you can do this on your IT resume:

Do
  • "Reduced system vulnerability by 25% with the implementation of Splunk’s advanced monitoring tools"
Don’t
  • “Implemented advanced monitoring tools to improve system security and better manage vulnerabilities.”

Resume writer’s tip: Tailor your resume for each application

In such a technical field, hiring managers use ATS to look for specific keywords within a resume. To ensure your IT resume connects with the unique needs and expectations of potential employers, it’s best to tailor your document for every job you apply for. This starts with studying each job description before writing your resume.

Highlight the skills, programming languages, software, systems, and interpersonal qualities the employer mentions in the job ad. As you match up your own qualifications, use those keywords throughout your resume. For example, if an ad mentions “familiarity with agile and scrum methodologies,” include that phrase somewhere within the document.

What if you don’t have experience?

If you’re an entry-level IT job seeker, you may not have much relevant job experience to include on your resume. However, listing past jobs, internships, volunteer work, and academic projects during which you developed skills transferable to the IT field is acceptable.

For example, if you worked in your college’s computer lab or set up a computer network for a family’s business, those types of experiences are worth mentioning. You can also describe miscellaneous non-IT jobs you’ve had, as long as you can connect the dots for hiring managers and demonstrate how those skills could transfer or be valuable to them.

4. Add information technology education and certifications

As an IT professional, your education section is more than just a formality — it’s a chance to validate your technical expertise and display a foundation of knowledge. Beginning with your highest degree, explain where and when you earned it. Prioritize any academic background that’s specific to the IT field.

Certifications are another way to show you’re well-prepared to handle the complexities of an IT job. For example, someone trying to get a help desk position could benefit from a CompTIA A+ certification. While these credentials may not guarantee a job, they help you stand out from the competition.

Education

Template:

[Degree Name]
[School Name], [City, State Abbreviation] | [Graduation Year]

Example:

Bachelor of Science (B.S.) Computer Science
Miami Dade College Park | Miami, FL | June 2016

Certifications

Template:

[Certification Name], [Awarding Organization], [Completion Year]

Examples:

Certified Information Security Manager | Information Systems Audit and Control Association | 2021

5. List key information technology skills and proficiencies

For IT positions, your key skills section will be especially important. Whether you’re a video game designer or database architect, you possess a unique set of abilities that companies depend on. Scan the job description carefully, and include those specific skills you have that may be required for the position. Here’s a quick list of common keywords you’ll likely encounter as you write your IT resume:

Key Skills and Proficiencies
Agile methodology Artificial intelligence
Cloud computing (AWS, Azure, Google Cloud) Computer and networking hardware
Containerization Cross-functional leadership
Cybersecurity Database management (SQL, MySQL, Oracle)
Data-driven decision making IT infrastructure
Operating systems (Linux, macOS, Windows) Machine learning
Network administration Programming languages (C++, Java, Python)
Project management Scrum
Technical project management Technical support
Web development (CSS, HTML, JavaScript)

Resume writer’s tip: Use specific action verbs

Strong action verbs in your IT resume will help you stand out from other job seekers. The right word choice can better illustrate what you’ve accomplished and what hiring managers can expect. They allow you to say more while using fewer words, creating more space to elaborate on your tech career. Some dynamic verbs to consider using for your resume include:

Action Verbs
Analyzed Automated
Debugged Delivered
Deployed Designed
Developed Enhanced
Executed Implemented
Improved Led
Managed Monitored
Optimized Oversaw
Programmed Secured
Streamlined Troubleshot

How To Pick the Best Information Technology Resume Template

As you search for the perfect resume template, prioritize readability over cosmetic appeal. Yes, it should be aesthetically pleasing, but it must also be easy for hiring managers to navigate. There’s no doubt that a colorful, graphic-heavy resume is eye-catching. However, simplicity is best, especially in the IT industry. Potential employers are most concerned with your experience in the field and the value you can bring to their company.

Frequently Asked Questions: Information Technology Resume Examples and Advice

How do you align your resume with an information technology job description?

The job outlook for computer and IT is bright, with employment projected to grow faster than average over the next decade. However, competition is still tough as the industry recovers from overhiring during the COVID-19 pandemic. By understanding what employers need, you’ll need a resume that aligns with every potential job.

Let’s say you’re applying for a job as a database administrator, and the company needs someone who has extensive experience with SQL and database optimization. In that case, you would emphasize projects and roles where you did this, using keywords and skills from the job description. Show how you’ve succeeded in the past by using the skills they’re looking for.

What is the best information technology resume format?

As we’ve discussed throughout this guide, IT professionals rely heavily on their unique skills every day. The resume that would represent those technical and interpersonal abilities well is a combination format. This layout incorporates themes from both functional and chronological resume styles, providing a balance of skills and a progressive work history.

Expert advice:

Include a cover letter with your resume

To submit a well-rounded application, include a customized cover letter. Resumes are full of bullet points, quick takeaways, and metrics. These data points aren’t the best at telling hiring managers who you are on a personal level. A cover letter gives you the chance to share a more detailed narrative of your journey in IT and why you’re the best tech professional for the job.

Andrew Stoner

Executive Resume Writer and Career Coach

Andrew Stoner is an executive career coach and resume writer with 17 years of experience as a hiring manager and operations leader at two Fortune 500 Financial Services companies, and as the career services director at two major university business schools.

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