Operations Manager Resume Examples and Templates for 2024
Operations Manager Resume Template Example
For anyone seeking an operations manager position, a good first step is to create a resume that highlights your business prowess, credentials, and accomplishments. Showcasing your ability to manage teams and projects, stay within a budget, and implement processes that improve productivity can demonstrate your value to prospective employers. Follow the tips below and get ideas from the resume sample included to craft a compelling resume for yourself.
How To Write an Operations Manager Resume
Operations managers are vital for managing the everyday activities of an organization to ensure that projects are completed and goals are met. Your resume should reflect your ability to manage others and optimize workflow as well as your leadership and teamwork skills.
Break down your resume into the following sections to help create a narrative that tells your professional story:
- Contact information
- Profile
- Key skills
- Professional experience
- Education and certifications
Contact information
Including the most up-to-date contact information is important so that hiring managers can easily reach you to set up an interview. Start your resume with a heading that has your full name, phone number, email address, city/state location, and a link to your online professional profile and/or website.
Example
Your Name
(123) 456-7890
[email protected]
City, State Abbreviation Zip Code
LinkedIn | Portfolio
Profile
Your resume should provide a quick-read summary that highlights your qualifications and key achievements before launching into your job history. In two to three sentences, mention your most relevant skills and accomplishments, such as project management or strategic planning, as well as any professional certifications that have prepared you for the role.
Example
An accomplished operations manager with extensive experience at major consulting firms such as Accenture and Deloitte, offering proficiency in strategic planning, team management, and operational efficiency. Academic foundation includes a Bachelor’s degree in Business Management from Stanford University, an MBA from Harvard Business School, and a Master’s in Project Management from Northwestern University.
Holder of Project Management Professional (PMP), Certified Supply Chain Professional (CSCP,) and Certified in Production and Inventory Management (CPIM) credentials, with a proven track record in executing cross-functional projects, boosting team productivity, and elevating operational efficiency.
Key skills
Operations managers rely on a variety of skill sets, including hard skills involving business activities like budgeting, inventory, or forecasting, or soft skills needed to work with and manage others. Sharing a quick list of your key skills on your resume can make it easy for the recruiter to identify you as a potential candidate and also help it pass through Applicant Tracking System software looking for specific keywords.
See our table below for some examples of skills you might include.
Common hard and soft skills for operations managers
| Hard Skills | Soft Skills |
|---|---|
| Customer Relationship Management (CRM) systems | Communication |
| Inventory control | Leadership |
| Project management | Team development |
| Risk mitigation | Time management |
| Strategic planning | Troubleshooting |
Resume writer’s tip: Use strong action verbs
The professional experience section of your resume should engage the reader and bring your past accomplishments to life. Choosing impactful action verbs can help showcase your talents and achievements, rather than just presenting a list of past job duties. Some examples of action verbs you might use on an operations manager resume include:
| Action Verbs | |
|---|---|
| Delegated | Expedited |
| Forecasted | Implemented |
| Led | Leveraged |
| Optimized | Overhauled |
| Spearheaded | Streamlined |
Professional experience
When looking at professional resume examples, the work history section is typically the biggest section. Working backward from your most current role, describe each position you’ve held, including the employer’s name, location, and dates of employment. Then, share bullet points to highlight your most important contributions to the organizations. If there are opportunities to quantify the value you’ve brought, such as improving operational efficiency, increasing productivity, or reducing employee turnover, go ahead and provide metrics and data.
Example
Professional Experience
Operations Manager, Deloitte, Boston, MA
June 2019 – present
- Steered operational efficiency by optimizing processes, controlling inventories, and managing logistical matters; managed to reduce operational costs by 15%
- Directly responsible for management and development of a team consisting of over 30 staff; significantly improved team productivity and reduced staff turnover by 20%
- Contributed significantly to the strategic planning and implementation of operational goals, resulting in a 25% increase in overall operational efficiency
Senior Project Coordinator, Accenture, Chicago, IL
December 2015 – May 2019
- Successfully led a team of project managers responsible for the delivery of cross-functional projects, resulting in an average on-time completion rate of 95%
- Managed all aspects of project lifecycle, from conceptualization and initiation through execution, monitoring, and closing, for projects up to $5 million
- Developed and implemented new process for project documentation, leading to a 30% improvement in reporting accuracy
Resume writer’s tip: Quantify your experience
Hiring managers want to know what candidates have to offer their organizations. In business roles, they especially want to know how you can impact the bottom line. Sharing evidence of your achievements using data and statistics can help connect the dots between your work and the company’s success.
Here’s an example of how it could look on your resume:
Do
- “Contributed significantly to the strategic planning and implementation of operational goals, resulting in a 25% increase in overall operational efficiency.”
Don’t
- “Contributed to strategic plans and goals.”
Resume writer’s tip: Tailor your resume for each application
Even with a bright outlook for operations manager positions, employers will be looking for strong candidate matches. One way to improve your odds of getting noticed is to tweak your resume so that it mentions some of the specific skills included in the job posting. For instance, if the job listing is looking for someone who has experience working with remote contractors and you’ve done that, then go ahead and list it somewhere.
What if you don’t have experience?
If you’re seeking your first role as an operations manager, your resume should describe all of the things you’ve done up until this point to prepare you for the position. You can include past jobs, internships, or volunteer projects in which you stepped up to act as a team leader or found a creative solution to an operational challenge.
Education and certifications
In addition to your work experience, educational credentials can help solidify that you have the foundational knowledge and expertise to succeed as an operations manager. List each school you attended, along with the degree attained and the completion date. In addition, if you’ve completed any professional certifications, such as one offered by the Association for Supply Chain Management (ASCM), those should be included.
Example
Master of Business Administration (MBA), January 2016 – June 2017
Harvard Business School, Boston, MA
Master of Science in Project Management, September 2014 – December 2015
Northwestern University, Evanston, IL
Bachelor of Science in Business Management, September 2008 – May 2012
Stanford University, Stanford, CA
Certifications
- Project Management Professional (PMP), Project Management Institute (PMI), April 2017
- Certified Supply Chain Professional (CSCP), The Association for Supply Chain Management (ASCM), February 2016
- Certified in Production and Inventory Management (CPIM), The Association for Supply Chain Management (ASCM), August 2015
Operations Manager Resume Template Text Example
Your Name
(123) 456-7890
[email protected]
City, State Abbreviation zip code
LinkedIn | Portfolio
Profile
An accomplished operations manager with extensive experience at major consulting firms such as Accenture and Deloitte, offering proficiency in strategic planning, team management, and operational efficiency. Academic foundation includes a Bachelor’s degree in Business Management from Stanford University, an MBA from Harvard Business School, and a Master’s in Project Management from Northwestern University.
Holder of Project Management Professional (PMP), Certified Supply Chain Professional (CSCP), and Certified in Production and Inventory Management (CPIM) credentials, with a proven track record in executing cross-functional projects, boosting team productivity, and elevating operational efficiency.
Key Skills
- Budget management
- Operational strategy
- Project management
- Staff development
- Strategic planning
Professional Experience
Operations Manager, Deloitte, Boston, MA
June 2019 – present
- Steered operational efficiency by optimizing processes, controlling inventories, and managing logistical matters; managed to reduce operational costs by 15%
- Directly responsible for management and development of a team consisting of over 30 staff; significantly improved team productivity and reduced staff turnover by 20%
- Contributed significantly to the strategic planning and implementation of operational goals, resulting in a 25% increase in overall operational efficiency
Senior Project Coordinator, Accenture, Chicago, IL
December 2015 – May 2019
- Successfully led a team of project managers responsible for the delivery of cross-functional projects, resulting in an average on-time completion rate of 95%
- Managed all aspects of project lifecycle, from conceptualization and initiation through execution, monitoring, and closing, for projects up to $5 million
- Developed and implemented new process for project documentation, leading to a 30% improvement in reporting accuracy
Education
Master of Business Administration (MBA),January 2016 – June 2017
Harvard Business School, Boston, MA
Master of Science in Project Management,September 2014 – December 2015
Northwestern University, Evanston, IL
Bachelor of Science in Business Management, September 2008 – May 2012
Stanford University, Stanford, CA
Certifications
- Project Management Professional (PMP), Project Management Institute (PMI), April 2017
- Certified Supply Chain Professional (CSCP), The Association for Supply Chain Management (ASCM), February 2016
- Certified in Production and Inventory Management (CPIM), The Association for Supply Chain Management (ASCM), August 2015
Executive Resume Writer and Career Coach
Andrew Stoner is an executive career coach and resume writer with 17 years of experience as a hiring manager and operations leader at two Fortune 500 Financial Services companies, and as the career services director at two major university business schools.
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