Customer Service Representative Resume Examples and Templates
Housekeeping Resume Examples and Templates for 2024
Last Updated:
August 23, 2024
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Table of Contents
Table of Contents
Housekeeping Resume Examples and Templates (Download in App)
- Entry level
- Midlevel
- Senior level
Whether you’re maintaining a home, hotel, or hospital, your resume should demonstrate that you can achieve high standards of cleanliness and organization. It must clearly convey your ability to work efficiently with a high attention to detail. In this guide, we’ll provide writing strategies to help you craft a resume for housekeeping that shows you can make any space shine.
Key takeaways:
- Emphasize specializations: Quickly highlight your housekeeper specialties, such as laundry services, organization, sanitation, and residential cleaning.
- Detail quantifiable achievements: Use specific numbers and outcomes to illustrate your impact in previous housekeeper roles, such as earning a 96% customer satisfaction rating.
- Use keywords for ATS: Include relevant housekeeping skills and keywords from the job posting in your resume to ensure it passes through Applicant Tracking Systems (ATS) and reaches hiring managers.
How To Write a Housekeeper Resume Example
Using a resume template can help you write an effective housekeeper resume. Your resume should include these sections:
- Contact information
- Profile
- Key skills
- Professional experience
- Education and certifications
1. Share your contact information
Provide your full name, phone number, email address, location, and a link to your online professional profile. Ensure your contact information is current so potential employers can contact you for an interview.
Example:
Aliya Jackson
(123) 456-7890
[email protected]
San Diego, CA 12345
LinkedIn | Portfolio
2. Create a compelling profile summarizing your housekeeper qualifications
In a few concise sentences, summarize your professional background, relevant skills, and experience as a housekeeper. Your profile should make a strong case for your success in providing impeccable cleaning services and performing deep cleaning projects. Highlight strengths and integrate keywords from the job description to show you’re a good match for the position.
Senior-Level Profile Example
Executive housekeeper with experience managing diverse housecleaning teams and working across residential and commercial environments, from resorts/spas to prestigious homes, in-demand rental properties, and luxury retail spaces. Track record for delivering impeccable service and high-quality results to discerning clientele while managing an efficient, effective team.
Entry-Level Profile Example
Professional, personable housekeeper focused on residential house cleaning, organization, and deep-cleaning projects, along with laundry services. Known for maintaining a tidy, polished environment and dependable service.
3. Write a success-driven professional experience section
To create an effective professional experience section, clearly outline your career trajectory as a housekeeper. Start with your most recent position first and work backward, sharing skills such as cleaning specialty surfaces like marble or floor care. Also include credentials such as Occupational Safety Hazard Association (OSHA) certification and Certified Environmental Services Executive (CESA). Incorporate key details that align with the job you’re applying for. Use numbers to measure and give value to your duties and accomplishments.
Senior-Level Professional Experience Example
Executive Housekeeper, Bayfront Spa and Resort, Boston, MA
April 2018 – present
- Lead a 12-person staff of housekeepers, overseeing all aspects of guest room cleaning and maintenance of common spaces, such as conference rooms, spa amenities, and the on-site restaurant
- Ensure compliance with quality and sanitation standards, delivering performance reports to management for review
- Implement improved cleaning protocols for the spa and resort, resulting in guest review ratings of 4.9 stars for cleanliness
Entry-Level Professional Experience Example
Housekeeper, Neat & Clean Services, San Diego, CA
June 2023 – present
- Maintain cleanliness for more than 40 homes per month, offering weekly, bi-weekly, and deep-cleaning services
- Organize furniture and storage spaces to improve accessibility and reduce clutter
- Earned a 96% customer satisfaction rating from company-led surveys and a 4.6-star rating on Yelp
- Build loyal relationships with clients, maintain a consistent route, and generate repeat business from 85% of customers
Resume writer’s tip: Quantify your experience
Use numbers and metrics to show results you achieved in previous roles. Provide context to your work history and give recruiters a better understanding of your scope and impact. Demonstrate your value and potential as a housekeeper by detailing measurables such as earning 4.9-star guest ratings for cleanliness.
Do
- “Maintained at least a 98% guest satisfaction score on average since 2020”
Don’t
- “I consistently earn positive guest ratings for clean rooms”
What if you don’t have experience?
Even if you do not have housekeeping experience, you still have valuable skills and knowledge from education, training, and previous jobs. Highlight relevant roles where you gained experience with customer service skills, attention to detail, diligence, and organization. These soft skills might be gained from hospitality positions or retail and they will demonstrate your values as a potential housekeeper.
4. Include relevant education and certifications
List relevant education and certifications to show you’re a well-qualified housekeeper committed to continuous improvement. Include the title of the degree or certificate earned, the institution’s name, and the completion date. Also, list continuing education courses or industry programs you’ve completed.
Education
Template:
[Degree Name]
[School Name], [City, State Abbreviation] | [Graduation Year]
Example:
Associate of Applied Sciences (AAS), Hotel and Hospitality Management
Bunker Hill Community College, Boston, MA
August 2010 – May 2012
Certifications
Template:
[Certification Name], [Awarding Organization], [Completion Year]
Examples:
Registered Executive Housekeeper, International Executive Housekeepers Association Inc. (IEHA), 2019
Certified Environmental Services Executive (CESA), IEHA, 2014
5. List pertinent key skills
Most organizations rely on some form of ATS to identify qualified candidates for job openings. To get your resume through the initial screening process and into the hiring manager’s hands, incorporate keywords from the job description directly into your profile, professional experience, and skills section. Below are key terms and skills that you may encounter while applying for housekeeper positions:
| Key Skills and Proficiencies | |
|---|---|
| Chemical use and safety | Eco-friendly cleaning practices |
| Floor care (mopping, waxing, buffing) | Inventory management |
| Laundry | Sanitation |
| Specialty surface care (marble, wood, steel) | Steam cleaning |
| Upholstery cleaning | Waste management and recycling |
| Window washing | |
Resume writer’s tip: Use descriptive action verbs
Strategically select the words you incorporate into your housekeeper resume. Start each sentence of your professional experience section with an engaging action verb to showcase your job duties and accomplishments. Using descriptive words to demonstrate your success with various housekeeping responsibilities will grab the attention of hiring managers. Another tip: Avoid weak first-person statements such as, “I was responsible for…”
| Action Verbs | |
|---|---|
| Arranged | Cleaned |
| Disinfected | Dusted |
| Freshened | Laundered |
| Maintained | Organized |
| Polished | Prepared |
| Prioritized | Restocked |
| Sanitized | Scheduled |
| Vacuumed | |
How To Pick the Best Housekeeper Resume Template
When selecting your housekeeper resume template, prioritize structure and readability over visual appeal. Avoid loud graphics and overbearing colors, and instead, focus on a clean design that showcases your content in an organized way. Keep in mind hiring managers will always be more interested in your achievements and qualifications than the style of your template.
Housekeeper Text-Only Resume Examples and Templates
Aliya Jackson
(123) 456-7890
[email protected]
San Diego, CA 12345
LinkedIn | Portfolio
Profile
Professional, personable housekeeper focused on residential house cleaning, organization, and deep-cleaning projects, along with laundry services. Known for maintaining a tidy, polished environment and dependable service.
Key Skills
- Equipment maintenance
- Laundry services
- Organization
- Residential cleaning
- Sanitation
Professional Experience
Housekeeper, Neat & Clean Services, San Diego, CA
June 2023 – present
- Maintain cleanliness for more than 40 homes per month, offering weekly, bi-weekly, and deep-cleaning services
- Organize furniture and storage spaces to improve accessibility and reduce clutter
- Earned a 96% customer satisfaction rating from company-led surveys and a 4.6-star rating on Yelp
- Build loyal relationships with clients, maintain a consistent route, and generate repeat business from 85% of customers
Housekeeper, Mary’s Maids, San Diego, CA
May 2021 – June 2023
- Provided impeccable cleaning services to large estates and owners of vacation rentals
- Ensured high customer satisfaction, retaining 93% of clients for the duration of employment at Mary’s Maids
- Consulted with customers to select preferred cleaning products, offering environmentally friendly alternatives whenever possible
- Performed deep cleaning of carpets, furniture, and upholstery, pleasing customers by successfully addressing pet stains
- Made sure to comply with COVID-19 safety standards
Education
High School Diploma, Westview High, San Diego, CA
August 2017 – May 2021
Certifications
- Occupational Safety Hazard Association (OSHA) Safety Certificate, University of California San Diego, 2023
Frequently Asked Questions: Housekeeper Resume Examples and Advice
How do you align your resume with a housekeeper job description?
According to the Bureau of Labor Statistics, jobs for maids and housekeepers are in consistent demand. This is due to increased travel, vacation rentals through platforms like Vrbo, enhanced sanitation protocols during and following COVID-19, and busy working households who require assistance with cleaning.
Because of these projections, you must align your housekeeper resume with the job description to secure interviews for the most lucrative opportunities. Tailoring your document to individual job postings will significantly increase your chances of landing your next job opportunity.
For example, suppose a cleaning company is looking for someone who specializes in organization, laundry, and deep cleaning projects. In this case, highlight these skills in your profile. Or, perhaps a resort is seeking a lead housekeeper who can manage staff and establish cleaning protocols. In this case, showcase these competencies in your summary.
What is the best housekeeper resume format?
Reverse chronological format is ideal for most resumes, including those for housekeepers. This approach ensures that your most recent and relevant experience is featured at the top of your document. Even at the entry level, avoid functional resume formats.
What skills should I put on my housekeeper resume?
Your housekeeper resume should demonstrate your skills in cleaning and sanitization, specialty surface cleaning, organization, laundry, and environmentally friendly cleaning practices. Also note soft skills that are critical in housekeeping roles, such as attention to detail and guest service. Bring those characteristics to life with measurables, such as leading a team of 15 staff members to ensure cleanliness across 125 suites.
How do I make my housekeeper resume stand out?
Make your housekeeper resume shine by highlighting your expertise, such as cleaning specialty surfaces or certification in OSHA standards. Incorporate numbers and data, along with keywords that align with the job description. Begin with a compelling profile summary, detail your accomplishments in the professional experience section, list relevant skills, and include your education and certifications.
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Executive Resume Writer and Career Coach
Andrew Stoner is an executive career coach and resume writer with 17 years of experience as a hiring manager and operations leader at two Fortune 500 Financial Services companies, and as the career services director at two major university business schools.
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