- Flight Attendant Resume Examples and Templates (Downloadable)
- How To Write a Flight Attendant Resume Example
- How To Pick the Best Flight Attendant Resume Template
- Flight Attendant Text-Only Resume Examples and Templates
- Frequently Asked Questions: Flight Attendant Resume Examples and Advice
- Check Out Related Examples
Flight Attendant Resume Examples and Templates (Downloadable)
- Entry level
- Midlevel
- Senior level
As a flight attendant, you play an essential role in ensuring the overall well-being of passengers as they travel by air. Your resume should demonstrate this focus and convey your ability to contribute to a safe and comfortable journey. This guide provides writing tips to help you create a strong flight attendant resume. Show hiring managers you can work cohesively with the cabin crew to deliver dedicated service and address passenger needs professionally.
Key takeaways:
- Emphasize specializations: Quickly highlight your flight attendant specialties, such as delivering 5-star service, delivering safety and evacuation presentations to passengers, and food and beverage service.
- Detail quantifiable achievements: Use specific numbers and outcomes to illustrate your impact in previous flight attendant roles, such as achieving an average passenger satisfaction rating of 4.8 out of 5 stars on post-flight surveys
- Use keywords for ATS: Include relevant flight attendant skills and keywords from the job posting in your resume to ensure it passes through Applicant Tracking Systems (ATS) and reaches hiring managers.
How To Write a Flight Attendant Resume Example
Using a resume template can help you write an effective flight attendant resume. Your resume should include these sections:
- Contact information
- Profile
- Key skills
- Professional experience
- Education and certifications
1. Share your contact information
Provide your full name, phone number, email address, location, and a link to your online professional profile. Ensure your contact information is current so potential employers can contact you for an interview.
2. Create a compelling profile summarizing your flight attendant qualifications
The profile of your flight attendant resume is basically like a dynamic itinerary of your experience and should present a compelling case to hiring managers by summarizing your career. Include your job title, years of experience, industry knowledge, and any specializations that could set you apart. Within a few sentences, show that you match key aspects of the job’s requirements.
Senior-Level Profile Example
Flight attendant supervisor with more than 8,000 flight hours of experience, specializing in passenger safety and team management. Team trainer keeping up on the latest best practices and security requirements to ensure compliance and the best passenger experience. Collaborative leader with a track record of managing more than 175 flight attendants.
Entry-Level Profile Example
Bilingual flight attendant with experience serving as a crew member for United Airlines on domestic and international flights. Hostess, skilled in interfacing effectively with passengers and delivering excellent hospitality. Personable solution-finder known for finding creative, personal ways to elevate the flight experience.
3. Write a success-driven professional experience section
To create an effective professional experience section, clearly outline your career trajectory as a flight attendant. Start with your most recent position first and work backward, sharing your skills, such as passenger stress management and passenger safety, along with credentials like CPR Certified and Basic Life Support Include key details that align with the job you’re applying for. When you can, use numbers to measure and give value to your duties and accomplishments.
Senior-Level Professional Experience Example
Flight Attendant Supervisor, United Airlines | Nashville, TN | May 2010 – present
- Manage a team of 175 flight attendants, deliver training on safety protocols and emergency evacuation best practices, and create a culture of compassionate hospitality
- Spearhead performance evolutions and develop training programs to enhance passenger experience, resulting in a 95% customer satisfaction rating
- Collaborate with leadership to handle logistics such as managing baggage and passenger onboarding and offboarding efficiency, reducing late flight arrivals by 25%
- Address passenger concerns and work with airline staff to address issues, resulting in a 35% increase in repeat airline ticket sales
Entry-Level Professional Experience Example
Flight Attendant, United Airlines | Philadelphia, PA | June 2021 – present
- Deliver high-quality, personalized customer service by finding creative ways to meet passengers’ needs, resulting in a 95% satisfaction rating
- Communicate effectively with passengers, practicing cultural sensitivity and speaking the German language
- Serve meals to pilots and passengers and assist with menu selection by providing information about ingredients, noting potential allergens to concerned passengers
Resume writer’s tip: quantify your experience
Use numbers and metrics to show the results you achieved in previous flight attendant roles. Provide context to your work history and give recruiters a better understanding of your scope and impact. You can demonstrate your value and potential as a flight attendant by detailing your passenger satisfaction ratings or hours of safe and hospitable in-flight service.
Do
- “Completed more than 1,500 hours of in-flight service, ensuring passengers’ safety and comfort.”
Don’t
- “I have completed thousands of hours of in-flight service while assisting passengers.”
What if you don’t have experience?
Even if you don’t have flight attendant experience, you likely possess transferable skills from previous jobs and activities. Highlight skills such as excellent communication, customer service, multitasking, adaptability, and attention to detail. Anything you’ve accomplished within a service-oriented role will serve you well.
Many aspiring flight attendants also participate in training programs before looking for a job. This can boost your chances of landing an interview as it shows your initiative and dedication to the field. If you haven’t participated in a special flight attendant program, you can mention courses or workshops you’ve completed that prove you’re prepared for the job.
4. Include relevant education and certifications
In addition to your education, feature any relevant certifications achieved throughout your flight attendant career. Although most employers will be more interested in your professional experience, obtaining other credentials can set your resume apart from other candidates and increase the chance of winning an interview. Also, be sure to note if you are fluent in other languages, as this will appeal to airlines that fly overseas.
As for certifications, safety is paramount on airlines, so note designations like CPR Certified by the American Heart Association or Basic Life Support Certification (BLS) by the National CPR Foundation.
Education
Template:
[Degree Name and Major] | [Graduation Date]
[School Name] | [City, ST]
Example:
Associate of Arts (A.A.) Hospitality Management | May 2016
City College of San Francisco | San Francisco, CA
Certifications
Template:
[Certification Name], [Awarding Organization], [Completion Year]
Examples:
- Travel and Tourism Professional (TTP) | American Tourism Association | January 2018
- Flight Attendant Certificate of Demonstrated Proficiency | Federal Aviation Administration | May 2013
- CPR Certified |American Heart Association| November 2005
5. List pertinent key skills
Most organizations rely on some form of ATS to identify qualified candidates for job openings. To get your resume through the initial screening process and into the hiring manager’s hands, incorporate keywords from the job description directly into your profile, professional experience, and skills section. Below are key terms and skills that you may encounter while applying for flight attendant positions:
Key Skills and Proficiencies | |
---|---|
Aircraft safety procedures | CPR/automated external defibrillator (AED) |
Cultural awareness | Customer service |
De-escalation | Emergency equipment operation |
Evacuation protocols | Flight operations |
Food safety | Foreign language proficiency |
Physical fitness | Safety demonstration |
Stress tolerance | Technical troubleshooting |
Resume writer’s tip: Use common action verbs
Take a strategic approach with the words you use on your flight attendant resume. In the professional experience section of your resume, incorporate action verbs to communicate your job duties and accomplishments. Instead of listing responsibilities, start each section with an engaging verb that shows how you executed critical tasks for practicing law. Avoid using first-person language such as, “I was responsible for…” Following are some action verbs to liven up your flight attendant resume.
Action Verbs | |
---|---|
Administered | Assessed |
Assisted | Collaborated |
Communicated | Conducted |
Coordinated | Delivered |
Directed | Enhanced |
Ensured | Evaluated |
Executed | Identified |
Implemented | Improved |
Led | Managed |
Oversaw | Performed |
Trained |
How To Pick the Best Flight Attendant Resume Template
When selecting your flight attendant resume template, prioritize structure and readability over visual appeal. Avoid loud graphics and overbearing colors, and instead, focus on a clean design that showcases your content in an organized way. Keep in mind hiring managers will always be more interested in your achievements and qualifications than the style of your template.
Flight Attendant Text-Only Resume Examples and Templates
YOUR NAME
[email protected] | (123) 456-7890 | City, ST | LinkedIn | Portfolio
Profile
Bilingual flight attendant with experience serving as a crew member for United Airlines on domestic and international flights. Hostess, skilled in interfacing effectively with passengers and delivering excellent hospitality. Personable solution-finder known for finding creative, personal ways to elevate the flight experience.
Key Skills
- Bilingual – German and English
- Client service
- Cultural awareness
- Emergency equipment operation
- Safety demonstration
Professional Experience
Flight Attendant June 2021 – present
United Airlines | Philadelphia, PA
- Deliver high-quality, personalized customer service by finding creative ways to meet passengers’ needs, resulting in a 95% satisfaction rating
- Communicate effectively with passengers, practicing cultural sensitivity and speaking the German language
- Serve meals to pilots and passengers and assist with menu selection by providing information about ingredients, noting potential allergens to concerned passengers
Airline Customer Service Agent | May 2020 – May 2021
American Airlines | Philadelphia, PA
- Coordinated with airline teams to ensure proper accommodations for passengers’ needs
- Resolved client concerns by compassionately finding solutions
- Managed check-in procedures and baggage requirements
Education
Bachelor of Arts (B.A.), Communications | May 2020
Temple University | Philadelphia, PA
Certifications
- Basic Life Support Certification (BLS) | National CPR Foundation | 2020
- CPR Certified | American Heart Association | 2019
Frequently Asked Questions: Flight Attendant Resume Examples and Advice
How do you align your resume with a flight attendant description?
According to the Bureau of Labor Statistics, jobs for flight attendants are projected to grow by 11% from 2022 to 2032, faster than average for most occupations. This growth is primarily driven by demand for air travel and growing leisure travel following the pandemic. Also, federal regulations require a minimum number of flight attendants per flight.
Although these projections are optimistic, you must align your resume with the job description to secure interviews for the most lucrative opportunities. Airline positions can be competitive, and tailoring your document to individual job postings will significantly increase your chances of landing your next job opportunity.
For example, suppose an airline is looking for a flight attendant who is proficient in Spanish. In this case, highlight your foreign language experience. Or, an airline might be seeking an experienced flight attendant who can oversee a staff of attendants, in which case you should emphasize your leadership qualities and in-flight hours.
What is the best flight attendant resume format?
Reverse chronological format is ideal for most resumes, including those for flight attendants. This approach ensures that your most recent and relevant experience is featured at the top of your document. Even at the entry level, avoid functional resume formats. If you lack hands-on experience, your resume will still be more effective if you highlight certifications and proficiencies such as CPR Certification or proficiency in a foreign language. You can also note hospitality experience in other industries, such as food, beverage, or hotels.
What skills should I put on my flight attendant resume?
Your flight attendant resume should demonstrate your skills in flight safety, evacuation protocols, hospitality, customer service, and food and beverage service. Also note leadership skills, and excellent communication, and bring these soft skills to life with measurables such as passenger satisfaction ratings.
How do I make my flight attendant resume stand out?
Make your flight attendant resume stand out by highlighting in-flight experience, customer service, safety and evacuation protocol knowledge, and team leadership. Incorporate numbers and data, along with keywords that align with the job description. Begin with a compelling profile summary, detail your accomplishments in the professional experience section, list relevant skills, and include your education and certifications.
Check Out Related Examples
Resume Templates offers free, HR approved resume templates to help you create a professional resume in minutes. Choose from several template options and even pre-populate a resume from your profile.