Customer Service Representative Resume Examples and Templates
Cashier Resume Examples and Templates for 2024
Last Updated:
June 21, 2024
Entry level
Midlevel
Senior level
Table of Contents
Cashier Resume Examples and Templates (Downloadable)
- Entry level
- Midlevel
- Senior level
Getting a job as a cashier is more competitive these days as self-checkout stations become more common. Nevertheless, many retailers and supermarkets rely on cashiers to offer friendly customer service and act as the face of the store. To improve your chances of being hired, craft a resume that focuses on your customer-facing experience and willingness to learn.Review our example to see a great cashier resume and get tips for ringing up a winning resume.
Key Takeaways
- Emphasize specializations: If you have cashier experience, specify the kinds of stores or retailers you’ve worked for, and additional responsibilities you had such as setting up promotional displays and signing people up for credit cards or loyalty programs.
- Detail quantifiable achievements: Offering numerical examples that illustrate your competence and attention to detail is always a plus. For example, share the average number of checkouts per shift, and if your drawer had a high accuracy percentage or customer service ratings. Any stat that supports you as a productive, attentive, and customer-focused employee can set you apart.
- Use keywords for Applicant Tracking System (ATS): If applying online, look closely at the job description and add some of the key phrases into your resume. This will help it pass through Applicant Tracking System (ATS) filters.
How To Write a Cashier Resume Example
Your cashier resume should highlight your qualifications, including if you have customer service and cash handling experience. Your cashier resume must have these sections:
- Contact information
- Profile
- Key skills
- Professional experience
- Education and certifications
1. Share your contact information
Give your full name, phone number, email address, location, and a link to your online professional profile. Ensure your contact information is current so potential employers can contact you for an interview.
Example
Your Name
(123) 456-7890
[email protected]
City, State Abbreviation Zip Code
LinkedIn
2. Create a profile by summarizing your cashier qualifications
In about two to three sentences, summarize your professional background, relevant skills, and experience as a cashier. Emphasize your strengths in cash handling and customer service while integrating keywords from the job description to show you’re a good match for the position.
Senior-Level Profile Example
Senior cashier and retail customer service professional skilled in leading teams, cash management, customer resolution, inventory management, and leveraging advanced financial and numerical skills for profitability. Certified in Training Management (CPTM), with expertise in retail software and cash register operations.
Entry-Level Profile Example
An ambitious and reliable professional with experience in prominent retail companies such as Costco and Shoprite, specializing in cashiering and customer service roles. Associate degree in business administration, robust math skills, familiarity with electronic equipment, and attention to detail. Excellent customer service, adept at handling massive transaction volumes and providing prompt responses to customer inquiries, also proficient in maintaining store cleanliness and organization, with several professional retail certifications.
3. Create a powerful list of your cashier experience
In your work history section, list your most relevant experiences. If you had a related job such as a retail sales worker or were employed at school events that involved cash handling, mention that. Create bullet points under each experience to list your duties and achievements. How many customers did you serve? How are you on a team? Did your customer service ever earn recognition?
Senior-Level Professional Experience Example
Lead Cashier, Walmart, Seattle, WA | January 2019 – present
- Oversaw the handling of large volumes of cash; established stringent cash management procedures which improved accuracy and minimized discrepancies by 90%
- Trained and supervised a team of 12 cashiers and provided continual guidance in their roles, improving the team’s efficiency by 30%
- Attended to complex customer complaints to ensure customer satisfaction and retention, resolving over 1,000 complaints over a 12-month period with an 85% resolution rate
Senior Cashier, Home Depot, Seattle, WA | May 2017 – December 2018
- Managed more complex transactions and inventories, minimizing errors and improving transaction efficiency by 80%
- Utilized expertise in retail software operations and cash register procedures to streamline front-end operations
- Contributed advanced financial and numerical skills in financial reporting and analysis, providing insights that significantly improved store profitability
Entry-Level Professional Experience Example
Cashier, Costco, Bethlehem, PA | June 2022 – present
- Successfully handling large volume of transactions on the register, resulting in high customer satisfaction and accuracy of financial records
- Praised for customer service skills, consistently resolving customer queries in a timely and efficient manner
- Regularly contribute to maintaining store cleanliness and organization, often going beyond assigned job role to ensure the store’s appealing presentation and safe environment
Sales Associate, Shoprite, Bethlehem, PA | December 2023 – May 2024
- Maintained positive customer relationships by providing excellent customer service, resulting in repeat business and positive feedback
- Managed electronic equipment operation and demonstrated remarkable attention to detail, ensuring smooth daily operations
- Participated in pricing products and setting up promotional displays while assisting with inventory management, enhancing the store’s overall sales performance
Resume writer’s tip: Quantify your experience
Adding numbers to your cashier experience on your resume can make your accomplishments and skills more tangible and impressive to potential employers. Here’s how to effectively quantify your cashier experience:
Check out our example for a better idea of how to do this:
Do
- "Achieved a 99% accuracy rate in cash handling and drawer reconciliation"
Don’t
- "I was responsible for helping customers each day."
Resume writer’s tip: Tailor your resume for each application
Although most cashier jobs are similar in nature, customizing your resume for a specific job opening can help you get noticed. For instance, if you’re applying to a supermarket chain and you worked for another fast-paced retailer that uses a similar register system, you can mention that. Or, if you are accustomed to other store-related duties like inventory and restocking and that is listed in a job posting, include those tasks on your resume.
What if you don’t have experience?
If you’re applying for a cashier position and don’t have any prior experience, don’t worry. There are several ways to make up for the lack of experience and still make a strong impression on the hiring manager.
First, even if you don’t have any direct cashiering experience, explain why you’re interested in the role and how you plan to learn. Emphasize if you have strong communication, teamwork, and customer service skills, which are transferable to cashier work. You can also include any experience dealing with customers and handling cash, such as if you’ve volunteered at a charity event.
4. List any education and certifications relevant to cashier work
While you don’t necessarily need a college degree to be a cashier, you can share any college or post-high school learning that you have completed. If you haven’t graduated yet, you can provide the expected graduation date so hiring managers know when you’ll be finished with school.
If you’ve earned any sales or business-related certifications, include those as well. Anything to help set you apart from other candidates is a plus.
Education
Template:
[Degree Name]
[School Name], [City, State Abbreviation] | [Graduation Year]
Example:
Bachelor of Science (B.S.) in Business Administration
Temple University, Philadelphia, PA | 2015
Certifications
Template:
[Certification Name], [Awarding Organization], [Completion Year]
Examples:
- Entry Certificate in Business Analysis, International Institute of Business Analysis (IIBA), 2022
- Leadership Essentials Certificate, Cornell University, 2020
5. List key skills and proficiencies for cashier positions
Employers look for both hard and soft skills when hiring cashiers because they want to ensure the candidate has the necessary knowledge to handle cash, as well as the interpersonal skills to interact with customers effectively. Demonstrate you have a well-rounded skill set that makes you an ideal candidate for the position.
| Key Skills and Proficiencies | |
|---|---|
| Ability to train others | Cash handling |
| Communication skills | Customer service |
| Multitasking | Point of sale (POS) systems |
| Product knowledge | |
Resume writer’s tip: Use specific action verbs
Action verbs are important in a cashier resume because they help to create an impact when you’re delivering information to a reader. When used within a resume, action verbs help the application package stand out from other submissions. They can also help job applicants get past software scanners that filter for the top candidates.
Here are some common action verbs to consider using on your cashier resume:
| Action Verbs | |
|---|---|
| Advised | Assisted |
| Balanced | Collaborated |
| Maintained | Managed |
| Operated | Organized |
| Resolved | Trained |
How To Pick the Best Cashier Resume Template
The best resume template should be simple and easy to read — there is no need for colorful imagery or fancy fonts. Use a neat format with bullet points and indenting that lines up so the focus can stay on your qualifications rather than distracting colors and fonts.
Cashier Text-Only Resume Examples and Templates
Peter Banning
(123) 456-7890
[email protected]
LinkedIn
City, State Abbreviation zip code
Profile
An ambitious and reliable professional with experience in prominent retail companies such as Costco and Shoprite, specializing in cashiering and customer service roles. Associate degree in business administration, robust math skills, familiarity with electronic equipment, and attention to detail. Excellent customer service, adept at handling massive transaction volumes and providing prompt responses to customer inquiries, also proficient in maintaining store cleanliness and organization, with several professional retail certifications.
Key Skills
- Communications
- Customer service
- Processing transactions
- Promotional display setup
- Store maintenance and organization
Professional Experience
Cashier, Costco, Bethlehem, PA | June 2022 – present
- Successfully handling large volume of transactions on the register, resulting in high customer satisfaction and accuracy of financial records
- Praised for customer service skills, consistently resolving customer queries in a timely and efficient manner
- Regularly contribute to maintaining store cleanliness and organization, often going beyond assigned role to ensure the store’s appealing presentation and safe environment
Sales Associate, Shoprite, Bethlehem, PA | December 2023 – May 2024
- Maintained positive customer relationships by providing excellent customer service, resulting in repeat business and positive feedback
- Managed electronic equipment operation and demonstrated remarkable attention to detail, ensuring smooth daily operations
- Participated in pricing products and setting up promotional displays while assisting with inventory management, enhancing the store’s overall sales performance
Education
Associate of Applied Science in Business Administration
Northampton Community College in Bethlehem, PA | May 2022
Frequently Asked Questions: Cashier Resume Examples and Advice
How do you align your resume with a cashier job description?
The Bureau of Labor and Statistics reports that the job outlook for cashiers is in decline, which is why it’s important to create a strong resume. Focus on why your skills, talents, and personality are a good match for a particular retailer. Read job postings to see the type of candidate the employer is seeking and do your best to match it.
What is the best cashier resume format?
As with most professions, a reverse-chronological order format is a safe bet when you’re applying to be a cashier. It is the format that hiring managers are most familiar with as it lists your most recent work first and works backwards. If your experience is limited, you can include internships, volunteer work, and academic projects related to customer service or cash handling in some way.
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Executive Resume Writer and Career Coach
Andrew Stoner is an executive career coach and resume writer with 17 years of experience as a hiring manager and operations leader at two Fortune 500 Financial Services companies, and as the career services director at two major university business schools.
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